James Muigai

Director - IT & Operations

James has over 12 years experience in the banking sector having held several managerial positions in IT, Branch Banking, Innovation, and Digital Banking. He holds a Master of Science in Data Communications and a Bachelor of Telecommunication and Information Technology.

His areas of expertise include but not limited to: Aligning technology, operational procedures & innovation to lead the market. Technology & operations to enhance efficiency and effectiveness. Overseeing systems development, enhancement & the integration of new systems with existing systems.

Prior to joining the bank, he was the Head of Branch Business at NCBA Group and previously, General Manager – NIC Ventures.